How Can I Get Into My Customer Account?

To get into your account for the first time, you'll need to set a password.

Please use a modern Internet browser to do this. We recommend Firefox, which respects your privacy and aims to keep the Internet safe and open for everyone.

To set your password, click Lost Password and enter your email address. Then click "Get New Password." We'll email you a link to set your password.

If the site doesn't recognize your email address ("ERROR: Invalid username or email"), not to worry. We probably have your records under an old email address, and we're happy to update everything for you. Please email Candy from Customer Happiness at happiness@knitfreedom.com and she will take care of you right away.

To get to your classes at anytime, go to your My Classes page

Last Updated: March 25, 2019