For support with buying, downloading, and viewing your patterns and/or video e-books, please visit the FAQ page.
If you have a knitting question, please start a thread in the KNITFreedom group on Ravelry! The KNITFreedom group moderators and I check and answer questions there every day and this way, we can all help and learn from each other.
If you can’t find the answer to your question using the above resources, feel free to contact me. I get lots of emails but will try to answer you as soon as I can. If I’ve answered your question elsewhere on my site, I’ll direct you to where that answer is.